-
Q Can I sample the products before placing a large order?
A Yes, we offer product samples to allow you to assess the quality, design, and fit before making a bulk order. Please get in touch with our team to request a sample and discuss your needs.
-
Q What is the minimum order quantity (MOQ) for customized products?
A The minimum order quantity for customized products varies by product category. Generally, the MOQ starts from 100 units for scarves, hats, and gloves. Please contact us to discuss specific requirements for larger or smaller orders.
-
Q Can I add a logo or custom text to your products?
A Absolutely! We offer logo printing and custom text embroidery on a variety of products, including hats, scarves, and gloves. This is an ideal option for corporate gifts, events, or brand promotions.
-
Q How long does it take to receive custom-made products?
A The production time for customized products typically takes 7-14 business days, depending on the complexity of the design and the quantity ordered. We will provide you with an estimated delivery time after confirming your order details.
-
Q Do you offer bulk discounts for large orders?
A Yes, we offer attractive bulk discounts for large orders. Please contact our sales team for specific pricing based on your order quantity and customization requirements. We aim to provide cost-effective solutions for businesses, events, or promotional activities.
-
Q Are your products suitable for both men and women?
A Yes, our products are designed to be unisex, offering styles and sizes that cater to both men and women. Many of our products, such as knitted hats and scarves, come in versatile designs that complement a variety of styles.
-
Q What are the care instructions for your knitted scarves and hats?
A To maintain the quality and longevity of your knitted scarves and hats, we recommend hand washing or machine washing on a gentle cycle. Use cold water and mild detergent. Avoid wringing the products to preserve their shape and texture.
-
Q Do you offer different sizes for your gloves?
A Yes, we provide gloves in multiple sizes to ensure a comfortable and snug fit for all users. We have size charts available for each product, so you can easily select the right size for your needs.
-
Q Can I customize the design of the scarves or hats?
A Yes! We offer customization options for scarves and hats. You can choose from a variety of colors, materials, and designs, and even add your logo or specific patterns for personalized products, perfect for branding, gifts, or special events.
-
Q What materials are your hats made from?
A Our hats are crafted from a variety of high-quality materials, including knitted fabrics, wool, cotton, felt, straw, and synthetic fibers. Each material is selected for its durability, comfort, and style, ensuring the best possible fit and look.
